Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services.
You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. In the tool tray, the OneDrive for Business application is showing a warning sign.
Hovering over the warning sign presents "We need your credentials to sync some libraries". Since that makes no sense, I right click the OneDrive for Business app and select "View sync problems" resulting in a pop up Window showing the error.
I click "Enter Credentials", the button animates a blue glow indicating it was clicked and Nothing at all. No prompt for credentials, no error, nothing. Clicking "Close" appears to work. Try again, same results, the button does nothing at all. Next, I create a new folder in File Explorer with no problem and then log into the portal to check OneDrive. The new folder appears. Tool tray still in error, the folder was able to sync anyway.
Subscribe to RSS
To confirm, I next create a folder from the OneDrive for Business portal. Eventually the created folder appears in File Explorer. At this point, everything appears to be syncing as it should, even though the tray icon insists otherwise wasting an unforgivable amount of my time. At this point I hope there is an application developer standing in an unemployment line and someone can shed some light on how I get the application to agree with itself. It is faster and more reliable. And you can select which folders or files you want to sync in the library.
Did this solve your problem? Yes No.
SharePoint Keeps Asking for Password Everytime?
Sorry this didn't help. Applying this on one of the workstations did resolve the issue for about 3 days, and then it returned to the previous behavior. Since the users are in a furor over the idea of losing stored passwords, we've tabled the issue until we can locate a solution that doesn't include clearing stored passwords and hacking the registry.
The URL is of trusted site. I didn't submit information in form! I just locked my PC and came back after 30 minutes approximately, perform refresh, the chrome asking for user name and password for all sites!
Yes, there is session time out in SharePoint. By default, SharePoint has a hour session timeout. But, your admins can change it through Central Administration settings or using powershell. Using Powershell: You can find the script here. Sign up to join this community.
The best answers are voted up and rise to the top. Home Questions Tags Users Unanswered.
SharePoint site prompt username and password Ask Question. Asked 1 year, 5 months ago. Active 21 days ago.
Viewed 2k times. Everything is working fine but I have a strange behavior. I am sure it's not a permissions issue. Is there a session timeout or something like this? Fabio Fabio 2 2 silver badges 21 21 bronze badges. Windows or form based authentication? Try to use Fiddler on your client to perform further troubleshooting. Active Oldest Votes.Keep in touch and stay productive with Teams and Officeeven when you're working remotely.
Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
Did this solve your problem? Yes No. Sorry this didn't help. Does this issue occur to all the files such as Word, Excel or PowerPoint? Do any other users encounter the same issue? If the files are checked out, could you discard check out on them to see if this issue happens? When we open the file in question, it gets locked by that user and no others can open it while it is open elsewhere. Once it is saved and closed it is available again. So I'm not sure if this is what you mean by checking out.
In regard to your fourth answer, yes, the scenario you described is related to check out feature. For details, you can refer to this article: Check out, check in, or discard changes to files in a library. To further investigate this issue, you can try the following steps to check the outcome: 1.
Try different browsers pure browsers to see if this issue persists. NOTE : This will remove your stored passwords. Can you open these files Online instead of local office applications? How about other libraries? User is accessing the login via Firefox by default. The site was already in the trusted sites list and automatic logon enabled.
How Do I Keep SharePoint From Asking For My Password When Opening The Site / Hosted Document?
This has been done, it is a brand new PC so there was only the saved credential for login live. Opening online works but prevents any other company user accessing the shared document while this user has it open. Defeats the purpose of having the team site. Local AD is not integrated with O, never was previously when it worked for this user. And it still works for the 2 other O users on site who are not doing anything different. I'm away on leave for the next 2 weeks so I won't get a chance to update this any further until 2nd May, I will give the link to the end-user and see if he can carry on communicating with you and progress it further.
April 14, Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Site Feedback. Tell us about your experience with our site.Keep in touch and stay productive with Teams and Officeeven when you're working remotely.
Learn how to collaborate with Office Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services.
Prompting for user credentials when opening Word/Excel documents from SharePoint online
You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
Our company uses a SharePoint Online and Office Previously, users were able to open SharePoint documents on desktop Office applications, for instance, open an. Now, users are prompted to log in Office with their credentials. When they enter the email address and the password, the log in windows disappear an appears again requesting the same thing. Needless to say, they already are logged in Office portal and opening files on the browser office online works flawlessly.
The same when opening a file locally. Problem occurs only between Office apps and SharePoint hosted files. I don't know why it's happening but it seems to be the same for all user since today. I need to start with something so what can I check in SharePoint config that can be part of the solution? So I suppose it is no use to check something on the SharePoint Online side. Given this situation, please try the following methods on one affected computer first to check if there is any improvement.
NOTE: This will remove your stored passwords.
If the issue persists, perform four steps I mentioned in this thread to see the result. In addition, it is abnormal that this issue happened to all the users. Have you changed the password of the accounts or update Office recently? Please also let us know the current Office version you are using. Did this solve your problem? Yes No. Sorry this didn't help.
April 14, Keep in touch and stay productive with Teams and Officeeven when you're working remotely. Site Feedback. Tell us about your experience with our site.
Thanks in advance. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Sign into Office programs, such as Word with the correct credentials. Thanks, Sky Pei. Thanks for marking this as the answer. How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site. How satisfied are you with this response? This site in other languages x.I have been developing an app now for a while for my company. Has a SP backend. I have literally opened, closed, tested it a thousand times. All of a sudden today it has now started prompting for access every time I refresh the browser, login, etc. Click for the top entries.
Innovate, Collaborate, Grow - The top training and networking event across the globe for Microsoft Business Applications.
Skip to main content. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. All posts Previous Topic Next Topic. MattwIG Level 8. SharePoint Prompting for Credentials every time. What did I do to cause this? Or what could someone else in my company have done to cause this? I don't want users to be prompted this many times.
Thanks, Terry. Labels: Creating Apps. Message 1 of 1. Helpful resources. Read more. View now. Power Platform release wave 2 plan Features releasing from October through March Learn More.For those who have access to Sharepoint and also use Microsoft Outlookthere is the chance a security issue never resolves and a log in prompt appears multiple times throughout your use of Outlook.
We had users experience this popup 3 or 4 times while checking email. It is due to calendars being linked to Sharepoint and the inability to validate credentials. Now your Sharepoint site will validate as Outlook attempts to connect to the server. This should only happen once, and you'll never see it again. This pop-up has given me so much trouble. I usually just uninstall the SharePoint integration feature. Thanks for this fix! NO this did not fix my issue. The popup happens for me when clicking links wihtin the sharepoint site.
Sometimes it takes forever then gives me the popup. Oldies but goldies! Encountered this problem for the first time this year after renaming and adding https to the Sharepoint site. Fix is good!
Home Software Microsoft Office How-tos. That annoying Sharepoint popup Microsoft Office Microsoft SharePoint. Jun 26, 1 Minute Read. Reply 6. Facebook Twitter Reddit LinkedIn. Josh Weed. Joshua 10 years in IT. Track Progress.
Earn Credits. Step 2: Click on the Security tab. Step 3: Click Trusted Sites and then Sites. Step 5: Uncheck the box: Require server verification Step 6: Click Close, and then Custom Level.
Step 7: Scroll to the very bottom and select: Automatic logon with current user name and password. Step 8: Click Ok and then Apply.I have a user using Office Pro Plus. Every time he reboots his computer it asks him to sign into Office He enters in his email address and password and the box just goes away. If he tries to cancel this, it will lock up his computer. He has been running Office for roughly 2 years and this started about 2 months ago.
I have tried updating the machine, running a full repair, removing anything in the credential manager that was stored and I was just wondering if anyone else had this issue or knew of something to try. I have not completely uninstalled and rebooted then reinstalled yet because the Full Repair basically installs the entire program again. I did not want to try that unless there was something different that a full uninstall may do. I am just not sure why it is asking him to sign in every day.
It is not Outlook or Skype that asks. It looks to be asking for licensing reasons. The user does not have office tied to his account installed on any other computers. Any ideas? NOTE: This will remove your stored passwords. I found the problem I found a group policy that disables OneDrive on our domain computers. I disabled that for this computer and it works just fine.
When you go to Office portal, how many devices appear in the properties of the user that has Office Pro Plus installed? Based on what you're saying, it must list at least the machine he's trying to login from. Try deleting everything Microsoft related in Credential Manager.
Next time he'll have to enter his credentials but it shouldn't keep asking him.Stop Office 365 Automatic Login
I had this happen with a few customers after an update about 2 months ago. I deleted everything period in Credential manager, had him reboot and when it asked said that was expected. Then had him reboot again the next day and it again asked. I'd check the portal, like Lucid suggested.